Each electric reel
manufactured by Kristal Fishing is individually tested and built
with the most durable marine quality products and components.
It is the responsibility of the user to maintain the unit(s) properly,
according to the manufacturer’s guidelines in order to get many years of
The motor and its components are guaranteed to be free of defects
for 180 days from the date of purchase. All other components are
guaranteed for 90 days from date of purchase. The electronic card is
guaranteed for a period of 90 days.
The opening of the unit and/or -- any damages resulting from
neglect and failure to keep the unit properly maintained will void
the warranty. Original proof of purchase is required when returning
a reel for warranty service. Prepaid postage is required before any
warranty work is performed. Please contact us for a repair price list.
Any damages to the motor caused by excessive strain such as trying
to release a snag using the electric reel, will not be covered. Units
with a composite spool cannot be used for high speed trolling. Monofilament used in any way
will implode the reel and void any warranty.
Normal wear and
tear is not covered by the warranty and any damages caused by improper
electrical connections, misuse, abuse or alterations will void the
to the user’s manual included in your reel for maintenance and