electric reel manufactured by Kristal Fishing is individually
tested and built with the most durable marine quality
products and components.
It is the responsibility of the user to maintain the unit(s) properly,
according to the manufacturer’s guidelines in order to get many years of
The motor and its components are guaranteed to
be free of defects for 180 days from the date of purchase. All other
components are guaranteed for 90 days from date of purchase. The
electronic card is guaranteed for a period of 90 days.
The opening of the unit and/or -- any damages
resulting from neglect and failure to keep the unit properly maintained
will void the warranty. Original proof of purchase is required when
returning a reel for warranty service. Prepaid postage is required
before any warranty work is performed. Please contact us for a repair
Any damages to the motor caused by
excessive strain such as trying to release a snag using the electric
reel, will not be covered. Units with a composite spool cannot be used
for high speed trolling. Monofilament used in any way will implode the
reel and void any warranty.
Normal wear and tear is not covered by the warranty and any damages
caused by improper electrical connections, misuse, abuse or alterations
will void the warranty.
Please refer to the user’s manual included in your reel for maintenance
and connection information.